VTD BOT US › Blog › Vinted Scam Emails, Texts and Calls US: Real or Fake?
Is that Vinted message real? How to check emails, texts, calls and QR codes in the US
A message is only from Vinted if it arrives through a channel Vinted names: an email from an address ending @vinted.com, or a message in your Vinted inbox from the badged Vinted account or its support account. A request to chat elsewhere, open a link, scan a QR code, read out a code or pay outside the app is the pattern Vinted's own pages warn about (read October 28, 2026). If you are unsure, do not click: open the app yourself and check your inbox.
Updated October 28, 2026 · 6 min read
Where do real Vinted messages come from?
Vinted's phishing page (checked October 28, 2026) gives three markers. Emails come from an address ending @vinted.com. Official updates come from the Vinted account, which has a unique badge next to its name. Vinted contacts you through its support account only if needed. Scammers copy Vinted's look, so check addresses and websites for small differences.
Our reading: a chat from a member called "Team Vinted" or "Vinted Support", with no badge, is not what the page describes. Vinted also shows a pop-up when you leave the app through a link in a message. If you see it on a message that claims to be official, stop there.
Which channels do Vinted scams use, and what should you do?
| Channel | What Vinted's pages say | What to do |
|---|---|---|
| Real emails end @vinted.com. A fake example asks you to open a link to "confirm a sale". | Check the sender. Do not open the link. Forward it to phishing@vinted.com. | |
| Vinted chat | Examples include messages asking you to email someone, open a link or scan a QR code. | Do not reply. Report the message in the chat. |
| Text message | A fake text asking you to open a malicious link is one of Vinted's examples. | Do not tap. Open the Vinted app yourself. |
| Phone call | Calls are not on Vinted's list of phishing channels. | Hang up. Contact Vinted through the app. |
| QR code | Phishing can arrive as QR code attachments. | Do not scan it. Report the sender. |
Source: Vinted Help Center, phishing page, checked October 28, 2026.
The "interested buyer, contact them" email
A common search is whether an email telling you to contact an interested purchaser is a scam. The test is what it asks next. A message that sends you to WhatsApp, an external link or a personal email address takes the sale outside Vinted, the pattern Vinted warns about.
Vinted's earnings page says that when a buyer uses Buy now, Vinted will never ask for your personal information during the sale. The payment shows as pending and is held by Vinted's payment provider until the order is completed, so a Buy now buyer has no reason to ask for your email, phone number or bank details. Judge the request, not the logo: open the app and see whether the order exists there. For fake items, bogus returns and hacked accounts, read Vinted scams; this guide stays on messages.
Texts, calls and "Vinted AI" scams
Vinted's pages describe fake texts but not phone calls. In our reading, an unexpected caller who says they are from Vinted and asks for a password, bank detail or code is a scam: hang up and contact Vinted through the app.
Vinted's 2-step verification page says it sends a code if it detects unusual activity, and that you enter it on your own Vinted screen. If you get a code you did not ask for, Vinted recommends renewing your password. Reading a code to someone else is not a use the page describes.
A "Vinted AI scam" is not a separate type on the pages we read. Vinted says scammers make messages look realistic, so polished grammar proves nothing.
Fake payment links and QR codes
Vinted's Buying safely page says to use Ask seller and pay with Buy now. If you pay outside Vinted, the purchase is not protected and Vinted says it will not be able to offer you support. Its Community Standards add that you should not share your address, phone number or bank details in conversations, and that a direct bank transfer falls outside the secure payment system. So a payment link or QR code in a message, from a buyer or from "Vinted", is a reason to stop.
What to do if you clicked, replied or paid
- Stop replying and keep screenshots, the profile link and the sender's email or number.
- If you typed your Vinted password, change it now. Vinted's hacked-account page says to check in Settings, Security that your email is unchanged, log out of unknown devices, change your password and turn on 2-step verification. If you cannot log in, reset your password, then press Contact us.
- If you shared card or bank details, Vinted says to freeze the affected cards or accounts, turn on multi-factor authentication, ask your bank whether the payment can be reversed and contact the police if money was taken.
- Report it to Vinted. Vinted says it cannot be held responsible for losses from scams or phishing, so speed with your bank matters.
Signs of a takeover include reset emails or phone codes you did not request and chats with members you do not remember.
How to report a scam message
- In a chat: tap the i symbol in the top-right corner, choose Report and pick Scamming and phishing.
- An email: forward it to phishing@vinted.com with screenshots, the sender's address and any bank details requested.
- A profile or listing: use the three-dot menu, then Report.
Vinted says it acknowledges the report in your inbox and may warn or ban the member.
In the US, the FTC says to report phishing at ReportFraud.ftc.gov, forward emails to reportphishing@apwg.org and texts to SPAM (7726). If a scammer may have your Social Security, card or bank account number, it points to IdentityTheft.gov.
A message about your ban or a blocked account
Threats of an account about to be blocked or an order canceled are on Vinted's warning list. Check the app, and see Vinted account banned for real restrictions or how to get a Vinted refund for the deadlines.
Where VTD BOT fits, and where it does not
VTD BOT is an alert tool for buyers, not a scam filter: you save searches and it alerts you to matching listings with an estimated value and the cost after fee and shipping. It checks Vinted at regular intervals and cannot tell you whether a message or seller is genuine. It never asks for your Vinted password, never logs in, buys or messages sellers, so a message in its name asking for a Vinted login is not from us. There is no free plan: Starter is $9 a month, Plus $29 and Pro $39 (see the pricing and features).
Frequently asked questions
Is this email from Vinted real?
Check that the sender address ends @vinted.com, that nothing pushes you to open a link, pay outside the app or chat elsewhere, and open the Vinted app yourself to see whether the message exists there. Forward fakes to phishing@vinted.com.
Is a Vinted email about contacting an interested buyer a scam?
If it sends you to WhatsApp, an external link or a personal email address, treat it as one. Vinted says it will never ask for your personal information during a Buy now sale.
Does Vinted phone you?
Phone calls are not on the phishing channels Vinted lists. In our reading, an unexpected caller claiming to be Vinted and asking for a password or code is a scam. Hang up and use the app.
Is a QR code from a Vinted buyer safe to scan?
No. Vinted lists QR code attachments as a phishing method. Pay only with Buy now.
What should I do if I clicked a Vinted scam link?
Change your Vinted password, log out of unknown devices, turn on 2-step verification and report the message. If you shared bank details, freeze the card or account and ask your bank about a reversal.
Is there a Vinted AI scam?
Not as a separate type on the pages we read. Vinted says scammers make messages look realistic, so judge the sender and the request.
Keep reading
- Vinted scams: warning signs, how to report them and where buyer protection stops in the US
- Vinted account banned or blocked: reasons, how to appeal and what bots change in the US
- Vinted refund: how to ask for one, the deadline and what happens next
- Vinted Buyer Protection explained: refunds, cover and deadlines in the US
Sources
- Vinted: How to avoid and report phishing messages and scams (Help Center): checked October 28, 2026
- Vinted: Buying safely (Help Center): checked October 28, 2026
- Vinted: Report a member or listing (Help Center): checked October 28, 2026
- Vinted: Report a hacked or compromised account (Help Center): checked October 28, 2026
- Vinted: How 2-step verification works (Help Center): checked October 28, 2026
- Vinted: How earnings work (Help Center): checked October 28, 2026
- Vinted: Community Standards (Help Center): checked October 28, 2026
- FTC: How to recognize and avoid phishing scams: checked October 28, 2026
Fees and rules change. Open the linked pages before you decide. This is general information, not legal or tax advice, and VTD BOT is independent and not affiliated with Vinted.